Privacy Policy for Custom Cutz
Effective Date: May 12, 2020
At Custom Cutz, your privacy is of paramount importance to us. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information when you visit our website, subscribe to our newsletter, use our online booking services, and interact with our services.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following types of personal information:
1.1 Personal Information You Provide to Us
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Email Address: When you subscribe to our newsletter or contact us for promotional or informational updates.
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Contact Information: When you provide us with details like your name, phone number, and email address in order to schedule your first appointment or select your barber.
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Booking Information: Information that you provide to us when making an appointment via third-party service provider (Setmore) including your name, contact number, and barber preferences.
1.2 Automatically Collected Information
We may automatically collect certain information about your visit to our website, such as your IP address, browser type, and pages you visit. This information is used to help us understand how our website is being used and improve your user experience.
2. How We Use Your Information
We may use your personal information for the following purposes:
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To Provide Services: To process your appointment bookings, communicate with you regarding your appointment, and match you with the right barber.
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Newsletter and Promotional Communications: To send you updates, newsletters, or promotional offers if you have opted into receiving these communications.
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Website Improvement: To analyze website usage trends to improve user experience.
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Compliance with Legal Obligations: To comply with any legal requirements or regulations.
3. Third-Party Services
We use third-party services to manage certain functions of our website and services:
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Setmore: Our external booking system, Setmore, is used for scheduling appointments. By making a booking, you agree to Setmore’s Privacy Policy and terms of service. The personal information you provide to Setmore will be used for the purpose of scheduling and managing your appointments.
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Email Marketing Providers: We may use third-party email marketing platforms (e.g., Mailchimp) to send newsletters and promotional emails. These platforms are bound by their own privacy policies, and we encourage you to review them.
4. How We Protect Your Information
We take reasonable precautions to protect your personal information. Our website uses SSL (Secure Sockets Layer) encryption to ensure the security of the data transmitted between you and our site. We restrict access to your personal information to employees or contractors who need it to provide our services. However, no method of transmission over the Internet or method of electronic storage is completely secure, and while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.
5. Disclosure of Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may disclose your personal information in the following situations:
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Service Providers: We may share your information with third-party service providers who assist us with business operations (e.g., email marketing, website hosting).
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Legal Compliance: We may disclose your information to comply with legal obligations, enforce our website policies, or protect our rights, property, or safety.
6. Your Rights and Choices
As a resident of Ontario, Canada, you have the following rights regarding your personal information:
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Access and Correction: You have the right to request access to the personal information we hold about you and to request corrections if the information is inaccurate.
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Opt-Out of Communications: You can opt out of receiving promotional emails at any time by clicking the unsubscribe link in the email or by contacting us directly at [[email protected]].
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Withdrawal of Consent: You can withdraw your consent to our use of your personal information at any time. However, please note that if you withdraw consent, we may no longer be able to provide certain services to you.
7. Cookies
We use cookies on our website to improve your browsing experience. Cookies are small data files placed on your device that allow us to recognize your preferences and usage patterns. You can disable cookies through your browser settings, but this may impact your ability to use some features of our website.
8. Retention of Your Data
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Once your information is no longer needed, we will securely delete or anonymize it.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us at:
Custom Cutz
512 Kingston Rd Unit 3
Pickering, ON L1V 1A4, Canada
Email: [email protected]
Phone: +1 647-857-9101